autoaid helps with the frequently asked questions
What does autoaid community offer?
The autoaid community provides answers for questions and problems regarding vehicles and allows its users to help others with repairs and projects. The autoaid community is a place where car owners, tinkerers and workshops meet.
How do I become part of the community?
Login to autoaid (or register first in case you haven't an account yet) and you are good to go.
Where is the difference between autoaid products and other manufacturers?
autoaid offers fault code diagnosis in all ECUs, like the ABS-, Airbag- or aircon-ECU. Even service-resets are possible. Cheap OBD2-Scanner mostly read only emission-relevant data from the OBD-ECU.
Why is autoaid more favorable than other professional multi-brand diagnostic tools?
autoaid developed all its hardware and software on its own since foundation. Our products are smaller an cheaper due to the fact that we are sending all relevant data over the cloud. We can therefore offer similar diagnostic depth for a much cheaper price.
Which brands and models are covered?
autoaid supports alle vehicles equipped with a standardized 16-pole OBD2-Port (gasoline from 2000 and later, diesel from 2003 and later).
Which ECUs can be accessed?
To get an overview over all ECUs please refer to shop.myautoaid.com and click on any brand you like to know more about.
Is it possible to encode or program ECUs?
Unfortunately these functions are not ready yet. If you like to stay informed on this matter we would advise you to subscribe to our newsletter.
Does autoaid offer tech support?
Our EXPERT customers benefit from a technical phone support hotline (for german speaking users via 0049 30 220 661 480. For english speaking users via 0044 20 36 3714 20). Every customer can contact us as well via email (email@example.com) or use our solution finder: https://community.myautoaid.com/solution-finder/
What speed should my internet connection provide and how much data is used for a diagnosis?
We recommend DSL starting from 6000kb/s, though a modem stick with UMTS or a mobile data connection with LTE or 3G works as well. One diagnosis uses around 2-3MB (Megabyte) of data.
What kind of computer do you recommend to run your Windows-Software?
Our diagnostic Windows-Software requires an arbitrary device running Windows 7 or newer and at least 1GB of RAM. An USB-Port is requiered for our wired products. You will need a permanent internet connection.
Where do I get your software?
autoaid offers its Windows-software only via Online-Download. You can download the software at any time in your autoaid profile or via the following link: http://download.autoaid.de