Privacy Policy

autoaid GmbH, Helmholtzstr. 2-9, 10587 Berlin (hereinafter called "autoaid") takes the matter of protecting your personal data or the data of your company very seriously. The following provisions inform you about how the data from autoaids websites’ ( hosted and available online services offered, as well as the data from the web-based automotive diagnostics software autoaid Internet Diagnose+ (hereinafter called the "online service"), is collected, processed and used. As part of the continuing development of internet offers and the implementation of new technologies for service improvement, changes to this privacy policy may be required. Therefore, we explicitly reserve the right to make changes. In view of the above, we recommend that you to read this privacy policy periodically in detail.

1. Subject of this Privacy Policy
This privacy policy shall apply to all services and offers that are provided and offered under the domain "" and "" as well as the diagnostic software aID+. Unless stated otherwise, this Privacy Policy exclusively governs the manner in which autoaid handles your personal data.

2. Data collection
Basically you can use our internet offer and websites without disclosing personal data to us. You are free to decide at any time whether you want to share your data with us. Exceptions to this principle are the automatic storage of certain data. During each visit to the internet offer, IP address, browser type, access times, the name of the Internet service provider, the website from which you arrived at the website, as well as the web pages that you visit within the internet offer are automatically transmitted by the used computer to the server of autoaid and stored. Except for the purpose of prevention and prosecution of illegal access to the internet offer by autoaid, these automatically transferred data are not used. autoaid only evaluates on an anonymised basis, which pages of the autoaid internet offer are favoured by the visitors and how many hits take place per day.

3. General Data Use
The personal data collected via the internet offer are earmarked by autoaid and processed and used according to the statutory provisions, in particular in accordance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). Of course, all personal information will be treated confidentially and basically will not be handed over to third parties, especially not for commercial purposes – unless autoaid is required by law to do so. We assure you that personal data will not be disclosed to any third parties without the expressed consent of the concerned person.
In order to make your visit to the internet offer by autoaid as pleasant as possible, the websites can use "cookies". Cookies are small text files that enable the recognition of a user. Cookies are usually automatically deleted from your hard drive after the end of your visit to the website. Cookies remain in parts on your computer so that you can be identified during your next visit to the website. autoaid uses cookies to measure and control the frequency of visits and the general navigation to the website. Your browser can be set in such a manner that cookies are generally rejected. However, there is no guarantee that you can use the full functionality of the website in this case.
autoaid reserves the right to contact you via email offering other services of autoaid. You can inform us at any time that you do not wish to receive any further information by sending an e-mail to In the event that autoaid is sold, personal data will usually be handed over together with the handed over part of the company. However, in this case, the data is also subject to this Privacy Policy and the applicable data protection laws.

4. Data collection and use in case of registration for using autoaid Internet Diagnostics+ (called "aID+")

In case of registration on "" for the use of the diagnosis software developed by autoaid, autoaid provides you with a unique customer identification.

During the start of the software, aID+ automatically connects with the internet and a session ID is created; exclusively in order to store the encrypted authentication information for the duration of a specific session. By closing the software aID+ the session ID is deleted.

In connection with your registration or the registration of your company in the internet offer, the following data are collected by autoaid:

Further optional information is queried, such as the number of employees and expected users, whose information is voluntary.

autoaid uses these queried information primarily to uniquely identify you and your enterprise, to contact you if required and to configure the software aID+ purchased by you or your company from autoaid for your organisation.

In connection with the use of aID+, the following data are collected by autoaid:

We collect information primarily to make the use of our products a safe, smooth, efficient and tailored experience for the customer. As long as autoaid collects personal information as part of the registration process and/or as part of the use of the software aID+ by you or your company, these become an absolute necessity for the purpose of the completion of the contract between autoaid and you or your company, so that the obligations of autoaid stated in this contract are met, so that the collection, storage and processing of these data for this purpose is legally permissible.

5. Google AdSense
As long as Google AdSense, a web analytics service provided by Google Inc., USA ("Google"), connects advertisements on this website (text ads, banners, etc.), your browser stores a cookie sent by Google Inc. or third parties. The information stored in the cookie can be recorded, collected and evaluated by Google Inc. or even third parties. In addition, Google AdSense also uses so-called "WebBacons" (small invisible images) to collect information, by the use of which simple actions such as the visitor traffic to the website can be recorded, collected and evaluated. The information generated by the cookie and/or the WebBacon about your use of this website is transferred to a Google server in the USA and stored. Google uses the information obtained in this manner to perform an evaluation of your usage patterns with regard to the AdSense ads. Google will also transfer this information, if required, to third parties, provided that this is required by law or as long as the third parties process this information on Google's behalf. Your IP address will not be associated by Google with any other data stored by Google. You can prevent cookies from being saved on your hard drive and prevent the display of WebBacons. For this, you must select "Block All Cookies" in your browser settings.

6. Google Analytics
As long as this website uses Google Analytics, a web analytics service provided by Google Inc. USA ("Google"), your browser saves a cookie sent by Google Inc. or third party, which enables an analysis of your use of this website. The information collected (including your IP address) in this manner will be transmitted to a Google server in the USA and stored. Google uses this information to evaluate your use of this website, to compile reports on website activities for the website operators and to render other services associated with the use of the website and internet. Google will also transfer this information, if required, to third parties, provided that this is required by law or as long as the third parties process this information on Google's behalf. Google will not associate your IP address with any other data saved by Google. You can prevent the installation of cookies. For this, you must select "Block All Cookies" in your browser settings. By using this website, you agree to the processing of data about you collected by Google in the manner described above and for the aforementioned purpose.

7. Data deletion
As far as the data collected for the above purposes are no longer required, they will be deleted.

8. Right to information and correction

You always have the right to receive free information about the data on you and your company stored by autoaid upon request. In addition, you have the right to correct inaccurate data, to block and delete. For this, please contact:

autoaid GmbH
Helmholtzstr. 2-9
10587 Berlin

Using the keyword "Privacy". We are also available via E-mail at or via telephone under 030 / 220 661 480.

Last revision: October 2013